Migration Management

SmartBPO is well versed in system migrations and conversions

► We have managed multiple billing and telephony system migrations for clients 

► SmartBPO was the project manager for one of the largest system migrations in de-regulated market history in 2018, the migration was completed six months ahead of schedule and with very little interruption to the daily work flow

► We have migrated to or from the majority of billing systems in the industry and understand the subtle differences between systems that can create the biggest headaches if not handled properly

► We know when the best course of action is a full-blown migration or a simpler customer conversion and can guide our clients to what will work best for their situation