Migration Management

SmartBPO is well versed in system migrations and conversions


► We have managed multiple billing and telephony system  migrations for clients as well as for the REP’s we have worked  for in the past

► SmartBPO was the project manager for one of the largest  system migrations in  de-regulated market history in 2018, the  migration was completed six months ahead of schedule and with  very little interruption to the daily work flow

► We have migrated to or from the majority of billing systems in  the industry and understand the subtle differences between  systems that can create the biggest headaches if not handled  properly

► We know when the best course of action is a full-blown  migration or a simpler customer conversion and can guide our  clients to what will work best for their situation